Frequently Asked Questions

Look for casinos with valid licenses (Malta, Curacao, UK), SSL encryption, positive reviews, and established reputation. Check our casino reviews for verified safe options.

Most licensed casinos require KYC (Know Your Customer) verification for withdrawals. Some offer no-KYC options for smaller amounts, but verification is standard for regulatory compliance.

Yes, most online casinos offer demo versions of their games. You can play slots, table games, and other casino games for free without registering or depositing money.

The minimum age is typically 18 or 21, depending on your jurisdiction. Always check your local laws before gambling online, as regulations vary by country and state.

Bitcoin (BTC) is most widely accepted, followed by Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), and Dogecoin (DOGE). Some casinos also accept stablecoins like USDT.

Crypto withdrawals are typically processed within minutes to a few hours, depending on network congestion and casino processing times. Much faster than traditional banking methods.

Most casinos don't charge fees for crypto transactions, but you'll pay network fees (gas fees for Ethereum, miner fees for Bitcoin). These vary based on network congestion.

Choose a reputable wallet (hardware, software, or mobile app), download it from the official source, create your wallet, and securely store your private keys/seed phrase.

Wagering requirements specify how many times you must bet your bonus amount before withdrawing. For example, a $100 bonus with 35x wagering requires $3,500 in bets.

No, bonus money must typically meet wagering requirements first. Only your real money deposits can usually be withdrawn immediately (subject to casino terms).

No, slots usually count 100%, while table games often count 10-20%. Live dealer games may not count at all. Check the bonus terms for specific game contributions.

Breaking bonus terms (exceeding max bet, playing restricted games) typically voids the bonus and any winnings from it. Always read terms carefully before claiming.

RTP (Return to Player) is the percentage of all wagered money a game returns to players over time. A 96% RTP means the game returns $96 for every $100 wagered on average.

Licensed casinos use RNG (Random Number Generator) software audited by third parties. Games aren't rigged, but the house edge ensures casino profitability long-term.

Provably fair games use cryptographic methods to prove each result is random and unmanipulated. Players can verify fairness using provided hash codes and algorithms.

Strategy can improve your odds in skill-based games like blackjack and poker. However, games like slots are purely luck-based. The house always has a mathematical edge.

Check for valid gambling licenses, SSL encryption, positive reviews, transparent terms, and responsive customer support. Avoid unlicensed or poorly reviewed sites.

Seek help immediately from organizations like GamCare, Gamblers Anonymous, or your local addiction services. Most casinos offer self-exclusion tools and reality checks.

Use strong, unique passwords, enable two-factor authentication, never share login details, play on secure networks, and log out after sessions.

First contact casino customer support. If unresolved, contact the licensing authority or independent mediators like eCOGRA or AskGamblers for dispute resolution.

Clear your browser cache, disable VPN if using one, ensure JavaScript is enabled, try a different browser, or check if the casino is blocked in your region.

Most modern casinos are mobile-optimized and work on smartphones/tablets. Some offer dedicated mobile apps for iOS and Android devices.

A stable connection of at least 2-5 Mbps is recommended for HD live dealer games. Higher speeds provide better video quality and reduced lag.

Common reasons include incomplete verification, suspicious activity, bonus abuse, or terms violations. Contact customer support for specific details about your account.